This advertising agency wanted to attract and retain employees, increase innovation and get more people in the same amount of space. Like many businesses in the heart of Chicago, this advertising agency used the private office as a motivator for their employees. In order to improve innovation, we recommended a radical cultural change that included more opportunities for impromptu collaboration, breaking down hierarchy barriers and create a custom interiors environment complete with scooter parking and furniture that could be customized by each user.
After implementation, a change management program was implemented to ease the transition into the open office environment and the loss of smoking floors in the building. The advertising agency was able to increase occupancy by 25% in their space.